Book Your Ride! +1(516) 206-2755 | booking@mvpcarclub.com
FREQUENTLY ASKED QUESTIONS
Our booking process is designed to be simple and convenient. To get started, browse our collection of cars and select the one that suits your preferences. Next, choose whether you would like to pick up the car or have it delivered to your desired location. Before finalizing the reservation, please ensure you have valid identification and proof of full coverage insurance ready. Once that’s taken care of, sign our digital agreement to confirm the reservation details. Complete the payment process, and you’re all set!
The mileage allowance varies depending on the vehicle type you choose. For our exotic class, you will have 100 miles per 24 hours included with your booking. If you opt for our luxury class, you will have 130 miles per 24 hours included. Should you require additional miles, you have the option to purchase them before receiving the vehicle.
To book a car with mvp, you must be at least 25 years old.
Yes, taxes are applicable. In our New York location, there is a 8.63% tax for local taxes, and a 12% tax for New York State rental taxes.
Yes, we kindly request that you arrive at the pickup location up to 20 minutes before your scheduled booking time. This additional time is necessary to facilitate the completion of waivers and conduct a walkthrough of the vehicle. Arriving early will help ensure a smooth and timely handover of the mvpcar, allowing you to start your journey without any delays.
We do not accept walk-ins for mvp car bookings. Our vehicles are typically booked weeks in advance, and we highly recommend making a reservation ahead of time to secure your preferred booking slot. By reserving in advance, you can ensure availability and guarantee a seamless experience with mvp. Please plan accordingly and make a reservation through our website or by contacting our reservation team to secure your desired rental period.
To confirm a reservation, full payment for the rental is required upfront. Same-day cancellations are not permitted. If you need to cancel within 7 days of your reservation period, you have the choice to transfer the reservation to another qualified renter or receive a 50% credit towards your next rental, valid for one year.
Please be aware that bad weather alone does not justify cancelling a rental. The vehicle remains reserved unless extreme weather conditions result in state or government road closures. Should you encounter such conditions while using an MVP vehicle, please contact us promptly. We prioritize your safety and will extend your rental at no extra cost.
Yes, it is possible to make a reservation on behalf of someone else. However, it is important that the name on the reservation matches the name on the payment card and insurance. Additionally, you have the option to add additional drivers to the booking agreement.
Certainly! mvp provides a range of flexible booking options, with a minimum duration of 4 hours. We do not have a maximum booking period, so if you require an extended booking package, please inform us, and we will be more than happy to accommodate your needs!
Absolutely! We offer an array of packages tailored for various group needs, including corporate events and weekend getaways. For more details on our group discount options, please reach out to our dedicated booking department. They will be delighted to assist you and provide further information.
Yes, it is possible to make a reservation on behalf of someone else. However, it is important that the name on the reservation matches the name on the payment card and insurance. Additionally, you have the option to add additional drivers to the booking agreement.
Yes, it is possible to make a reservation on behalf of someone else. However, it is important that the name on the reservation matches the name on the payment card and insurance. Additionally, you have the option to add additional drivers to the booking agreement.
No, background checks are not required. To book a vehicle from us, you only need to meet the following criteria: possess a valid driver’s license, have existing full coverage car insurance, and provide a credit card for the reservation. It’s important to note that we do not currently offer insurance for New York State drivers. Rest assured, as long as you fulfill the specified requirements, you can easily book a vehicle with us.
Yes, mvp provides a 1-hour grace period for each booking, allowing for a small window of flexibility in returning the vehicle. However, if the vehicle is returned after the specified time, a late fee of $199 per hour late will be applied. We kindly request our customers to be mindful of the return time to avoid any unnecessary charges.
Absolutely, to rent an mvpcar, all drivers must possess a valid US driver’s license and be at least 25 years of age or older. We strictly adhere to this requirement to ensure the safety and compliance of all our drivers. Please ensure you meet the specified criteria before proceeding with your reservation.
We do not accept prepaid debit cards or gift cards as forms of payment. To proceed with your reservation, all payment cards used must have an embedded chip and be linked to a bank account that matches the name on your mvp booking agreement. Please ensure that the payment method meets these criteria to complete your booking successfully. If you have any further payment-related inquiries, feel free to reach out to our team for assistance.
The cost of booking a car with mvp varies depending on the duration. Our 24-hour booking prices range from $220 to $1,250. The final price is influenced by factors such as the specific make and model of the vehicle, any additional services selected, and the booking period. For an accurate quote tailored to your preferences, please visit our website or contact our reservation team, who will be delighted to assist you in finding the best car rental option to suit your needs and budget.
Yes, having auto insurance is a requirement to rent from MVP. The most straightforward method is to maintain an active and valid insurance policy for a vehicle you own or lease. We will confirm this directly with your insurance provider. Customers must carry comprehensive auto insurance, including liability, comprehensive, and collision coverage. Most of our vehicles are covered under an insurance policy with typical limits of 100k/300k/100k.
Your personal vehicle type does not affect your eligibility. As long as your insurance policy is current and in good standing, it covers damages to our rental vehicles just like it would for your personal vehicle in an accident. Additionally, American Express cardholders can opt for the ‘Premium Car Rental Protection’ program, which provides coverage specifically for MVP rental vehicles. This option is available directly through American Express.
